Privacy Policy

Last updated: [DATE]

1. Who we are

The website www.wwinterdienstverlening.nl is operated by W. Winter Dienstverlening (sole trader), [FULL NAME OF OWNER], Zeeheldenstraat 17, 9675 AH Winschoten, the Netherlands. KvK number 92863957. Contact: wwinterdienstverlening@gmail.com, +31 6 12269559.

W. Winter Dienstverlening is the data controller for this website. Hosting and delivery of contact-form emails are provided by FalseViking Labs (sole trader, Denmark), which acts as our data processor.

2. What personal data we collect and why

• Name, email address, phone number and message, from the contact form, email, WhatsApp or phone: to answer your question or quote request.
• Name, contact details, the tool or service you request, and pick-up and return dates: to arrange and carry out the job or rental.
• Deposit (borg) payment record: to handle the deposit.
• Invoice details: for invoicing and tax records.

We do not ask for copies of identity documents for rentals.

3. How long we keep it

• Contact messages that do not lead to a job: deleted after [6] months.
• Job, rental and invoice records: kept for [7] years, as required by Dutch tax law.
• Deposit records: deleted once the deposit is returned and any damage is settled.

4. Who receives your data

• FalseViking Labs (hosting and form delivery, Denmark).
• Resend, Inc. (USA), which delivers contact-form emails. Data is transferred to the USA under the EU Standard Contractual Clauses.

We do not sell your data and do not share it for advertising.

5. Cookies and tracking

This website uses no advertising, analytics or tracking cookies. See our Cookie Notice.

6. Your rights

You can ask us to access, correct, delete or restrict your data, to object to processing, and to receive a copy of your data. Email wwinterdienstverlening@gmail.com. You may also complain to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens, www.autoriteitpersoonsgegevens.nl).

7. Security

Our website uses HTTPS. Access to the admin area is limited to named accounts with individual passwords.